Legal
Privacy Policy
Last updated: March 2026
1. What data do we collect
When placing an order, we collect your name, email address, shipping address and phone number. When creating an artist account, we also store your profile photo, bio and portfolio.
2. How we use your data
Your data is used for processing orders, shipping your purchase, customer service and, if you opt in, newsletters. We do not share your data with third parties for marketing purposes.
3. Payment data
Payments are processed via Stripe. We do not store credit card or bank details. Stripe processes your payment data in accordance with PCI-DSS standards.
4. Cookies
We use functional cookies for the operation of the webshop (shopping cart, language settings). Analytical cookies are only used with your consent.
5. Data retention
Order data is retained as long as required by law (7 years for financial records). Account data is retained as long as your account is active.
6. Your rights
You have the right to access, correct and delete your personal data. You can also object to the processing of your data. Please contact us at info@insanecreators.com.
7. Analytics & Session Recording
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement at https://privacy.microsoft.com. We also use Meta Pixel and Google Analytics to measure and improve our advertising and website performance.
8. Contact
For questions about this privacy policy, please contact us at info@insanecreators.com.