Legal

Terms & Conditions

Last updated: March 2026

1. General

These terms and conditions apply to all orders and services from Insane Creators. By placing an order, you agree to these terms.

2. Products & Pricing

All artworks are limited editions of maximum 350 prints. Each print comes with a certificate of authenticity. Once all 350 prints are sold, the artwork is permanently taken out of production. Prices include VAT unless stated otherwise. We reserve the right to change prices, but ongoing orders will not be affected.

3. Ordering & Payment

Orders are placed through our webshop and paid via Stripe. We accept iDEAL, credit card, PayPal, SEPA and other payment methods. Your order will only be processed after receipt of payment.

4. Delivery & Shipping

Delivery times range from 3 to 10 business days, depending on your location — we ship worldwide. Prints are handmade and framed. All shipments are insured. In case of damage during transport, we cover the costs of replacement.

5. Right of withdrawal, returns & guarantee

Merchandise (such as caps, tote bags, t-shirts and comparable standard items): the statutory right of withdrawal applies. You may cancel your order within 14 days of receipt without giving a reason. Notify us by email at info@insanecreators.com; you then have 14 days to return the item unused and in its original condition. In addition, we provide a 30-day guarantee on merchandise against material and manufacturing defects. Art prints are EXCLUDED from the right of withdrawal (article 6:230p(f) of the Dutch Civil Code). Each print is produced to order (print-on-demand), made to your chosen size, material and frame, and given an exclusive, unique edition number with a matching certificate of authenticity. They are therefore goods made to your specifications and clearly personalised, which cannot be returned or cancelled once production has started. Guarantee that it arrives intact: this does not affect your statutory right to a sound product. If a print arrives damaged or defective, or we deliver the wrong item, we will provide a free reprint and reshipment or, if that is not possible, a full refund. Report damage within 14 days of receipt, with clear photos, to info@insanecreators.com. Personalised or custom merchandise (for example with your own text, photo or design) and special sizes, materials or frames outside the regular product menu are likewise excluded from the right of withdrawal.

6. Intellectual Property

All artworks, photographs and content on this platform are the property of Insane Creators or the respective artists. Reproduction, distribution or commercial use without written permission is not permitted.

7. Liability

Insane Creators is not liable for indirect or consequential damages. Our liability is limited to the order amount. In case of production defects, we offer a free replacement.

8. Contact & Disputes

For questions or complaints, please contact us at info@insanecreators.com. Dutch law applies to these terms. Disputes will be submitted to the competent court in Utrecht.